Deo Volente Solicitors LLP (“We”) are committed to ensuring that your privacy is protected. This policy sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us.
This policy also provides information on how you can instruct us if you prefer to limit the use of your personal information as well as the procedures that we have in place to safeguard your privacy. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998, the data controller is Deo Volente Solicitors LLP. In relation to all your personal data that we hold, we will observe our obligations under the Data Protection Act 1998 and the Data Protection Principles.
INFORMATION WE MAY COLLECT FROM YOU
When you contact us through the Contact Us form on our website (“the website/site”), we need to know your name, email address, and telephone number. We also need to know how you would like us to contact you, and brief details of your potential claim/enquiry.
When you contact us through the recruitment section of our website, through the general enquiry and feedback forms or to register for any of our events or newsletters, we only collect your name, postal and e-mail address and certain other information requested in those forms or which you otherwise provide to us.
If you notify us by e-mail or other written communication that any of the information which we hold about you is incorrect or misleading, we will take prompt action to correct or amend the information. You may do this by sending an e-mail to
We undertake to keep information about you confidential and in a way which does not enable you to be identified from the information displayed on our site.
USES OF PERSONAL INFORMATION
We will acquire, store, process, use and disclose personal data about you:
if collected through the Contact Us form or through our on-line conveyancing services form, for the purpose of contacting you with a view to providing legal services.
We may also connect data about devices and activities from different sessions to get an understanding of user behavior at each step of the conversion process, from initial contact to long-term retention.
We may be forced to disclose information by the government or other law enforcement agencies or in connection with the investigation of unlawful activities. Third parties may also unlawfully intercept or access transmission or private communications. These therefore are exceptions to our policy of maintaining the privacy and confidentiality of your personal information.
If our business is sold, transferred or merged with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
Except as explained above, we will not disclose your personal data to any third parties for any other purpose.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and internal analysis. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
We use analytics cookies to collect information on how visitors interact with our website and to enable us to maintain and develop it. The data gathered, which includes details of the number of visitors to the site and the pages they access, is in anonymous form. It does not identify individual users.
Below is a list of the cookies we have set and the reasons for doing so:
Cookie name Purpose
_utma A Google Analytics cookie which records the number of times a user has visited the site as well as the time of their first visit and last visit.
_utmb A Google Analytics cookie which stores details of the moment when a user enters a site.
_utmc A Google Analytics cookie which stores details of the moment when a user leaves the site.
_utmz A Goolgle Analytics cookie which records where the user came from, including details of the search engine, keywords and links used.
You may control the cookies used by our website by modifying the settings in your browser – view the help menu to change your cookie preferences. If cookies are disabled, this may mean that you are not able to take full advantage of all the features on our site.
For more detailed information about cookies and how they can be managed and deleted, please visit
To access the Google Analytics opt out browser, please visit By choosing this option, you will block Google Analytics across all websites.
STORING YOUR PERSONAL INFORMATION
We store all information you provide to us on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
By submitting your personal information, you consent to the use of that information as set out in this policy. If you provide us with sensitive information (such as your racial background or state of health), whether for recruitment purposes, in responding to clinical negligence/personal injury/travel enquiries or for any other purpose, you expressly consent to our using that information for the purpose given as well as for equal opportunities monitoring.
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred to countries outside the European Economic Area that do not have similar protection in place regarding your personal data and its use as set out in this policy. By submitting your information you consent to these transfers.
ACCESS TO INFORMATION
You have the right to access information held by us about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £25 to meet our costs in providing you with details of the information we hold about you.